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The Power of Soft Skills in Cybersecurity Jobs

Duncan WhitleyDuncan Whitley 12/07/2024

What do you think about when you hear the term "cybersecurity"? Probably a significant amount of technical expertise, right?

Firewalls, coding, encryption, and even that mysterious hacker in his hoodie. While these may be some aspects of working within cybersecurity (especially working in a hoodie), there's an entirely different side to cybersecurity, very important but vastly overlooked. These skills, once mastered and enhanced, can definitely take your career in cybersecurity to a different level altogether.  

The whole other side of cybersecurity are the soft skills needed in a job. While there are plenty of important soft skills, the ones that are going to be discussed next are among the most important ones in helping a person be successful within a cybersecurity job: communication, teamwork, analytical problem-solving, adaptability, and many more.  

They may not sound as cool, but believe me, they can be the secret sauce for success in this domain. Let's look into why these skills matter so much in cybersecurity roles. 

Communication 

Communication is the real deal. Be able to communicate complex technical concepts in simple terms your parents could understand. This is going to be vital when you're talking about security issues with managers and clients.  

Not only is verbal communication important, but similarly, clear writing is a must. You're drafting reports, emails, or even security guidelines—in all of these, your writing should be on point for giving the right information. 

And finally listening. Listening means really paying attention to problems and feedback from others and helps you understand the problems while getting to the root of issues quickly. 

Teamwork 

Being part of a cybersecurity team can be similar to being part of a sports team (or gaming team but hopefully less salty). You have to be able to help one another to defend the from various types of threats. If you are sharing knowledge and covering for each other's weaknesses, you will leave very little room for vulnerabilities while making the entire team more functional and more pleasant to work with. 

But let’s be real, sometimes, team members can have disagreements and things can get tense. Here is where the real teamwork comes into play, being able handling the disagreements calmly and finding solutions that hopefully everyone can agree on, while being difficult at times, is crucial to having a functional team.  

Problem-Solving 

Problem-solving in cybersecurity is like a high-stakes competitive game. You need to analyse the task and break down big problems into smaller, more manageable goals. Allowing you to find the best strategy to tackle the problem. Analytical thinking helps you figure out the main issue and tackle it effectively.  

Since cyber threats keep evolving, creative problem-solving lies at the very core of outmanoeuvring them. This kind of thinking will let one engage outside the box to come up with new and better ways of safeguarding systems against cyber threats. 

Critical thinking is about looking at information carefully and making smart decisions based on what you find, helping you solve problems efficiently. 

Adaptability 

The cybersecurity world changes faster than a weather in the UK. Being flexible and willing to try new technologies will help you stay up to date with the ever-changing cybersecurity landscape.  

Learning quickly is another key skill. The field of cybersecurity is always evolving, and you’ve got to keep up to date with all the changes happening in the industry. This is where being passionate comes in extremely handy, this will make doing research on changes in the industry be exciting instead of tedious. 

Resilience is also important. Things don’t always go as planned, and being able to bounce back quickly from setbacks while staying calm under pressure is a must. Sometimes you just need to wing it and make a plan as you go, staying cool calm and collected while learning new methods to deal with the challenges that arise.  

Leadership 

When moving to more senior positions in cybersecurity, good leadership skills become more beneficial. Good leadership has different facets but part of it is about setting a good example and encouraging your team to do their best.  

Decision making is another important part of leadership. Leaders need to make quick, well-thought-out decisions, even when they don’t have all the information. This helps the team move forward and be more agile.  

Attention to Detail 

Attention to detail ensures the work is done correctly. A small miss in cybersecurity can lead to a big disaster. In this respect, everything will have to be done as precisely and accurately as possible. This reduces risks and increases the reliability of such measures taken for security. 

Time Management 

Time management is a skill many struggle with (procrastination is always so tempting). Managing your time properly is another important soft skill in every role, not just cybersecurity. Knowing how long different tasks will take allows you determine how much time to put aside for those tasks. This will allow you to set up a schedule to complete tasks promptly and efficiently. 

Working efficiently means completing tasks quickly without sacrificing quality. Managing your time and working efficiently is a soft skill few have mastered but the skill is extremely important especially in a cybersecurity role where many tasks can’t just be put on hold.  

Interpersonal Skills 

While the perception is that cybersecurity experts are often introverted, similar to communication, having interpersonal skills are extremely useful within cybersecurity.  

Positive relationships foster trust and collaboration. This also helps when it comes to networking, or building a professional network within the cybersecurity community, which will provide support and opportunities for growth. 

Emotional Intelligence 

Another key skill in cybersecurity involves emotional intelligence. It means knowing self or being aware of one's emotions and how they mix or have an impact on work, understanding this helps you maintain a level of professionalism. 

It also helps you to be focused and productive by keeping your emotions in check. This understanding will also help in some of the previous soft skills listed, time management, and teamwork. 

Ethical Judgment and Integrity 

Of all the soft skills involved in cybersecurity, probably the most important are being ethical and a person of integrity. That means you can be trusted to maintain confidentiality or keeping sensitive information private. 

You must be responsible in that all activities are attributed to you, and you will be liable for the results. This increases your level of trust at work. This is mainly a part of cybersecurity. 

Conclusion 

In summary, technical skills are very important in cybersecurity, but it's soft skills that will make the biggest difference between being good and great. They make you articulate yourself properly, team up, resolve problems, and adapt to change. 

These soft skills will boost your cybersecurity career, benefit your team, and serve the community. They are useful at work and in personal lives, fostering good relations and enhancing their applicability beyond cybersecurity to other careers. Technical skills may be the focus most of the time, but soft skills are equally important at work and in life. 

Duncan Whitley

Duncan Whitley

Part of CySec's marketing team, Duncan is passionate about helping others pursue careers in cybersecurity.